Pickleball FAQs

I Just want to Play

Nope! Sure Shot Pickleball does NOT require a membership to play at our facility. Our goal is to make playing pickleball accessible and affordable year-round for people of all ages and skill levels. We do have Annual and Monthly Membership Packages available that are a great value and provide frequent players with a variety of exclusive members-only perks and savings… 

Sure Shot Members enjoy the following discounts and added benefits including:

  • FREE 2-HOUR OPEN PLAY MON-FRI (Daytime)
  • HALF-PRICE OPEN PLAY MON-FRI (Evening)
  • 50% OFF DAYTIME COURT RESERVATIONS M-F
  • 20% OFF ALL SURE SHOT LEAGUES & TOURNAMENTS
  • 20% OFF ALL ACADEMY LESSONS & EQUIPMENT RENTALS
  • EARLY ACCESS TO PROGRAM REGISTRATION
  • ADVANCED ACCESS TO COURT RESERVATION/BOOKING
  • 20% PRO SHOP DISCOUNT – INCLUDING PADDLES!

*Memberships available while supplies last. Sign-up and start saving today. Join the Club!

Click the links below to view today’s playtime availability and schedule of events at Sure Shot:

 View Today’s Schedule | View Today’s Open Play

Reservations are recommended. Most court time slots are booked in advance. We suggest you do the same. View Today’s Schedule | View Today’s Open Play 

Cancellations do happen, if something is “Full” please add yourself to the “Waitlist” and you will be notified immediately if/when a spot opens up. This can easily be done within the Court Reserve App. 

 Sure Shot runs on CourtReserve. Download the CourtReserve App for free for the best experience. (Apple | Android)

 

Court Reserve

Sure Shot uses the CourtReserve App for all of our pickleball programs, payments, communications and indoor pickleball court reservations. It’s free to download and easy to use.

We don’t require a membership to play at Sure Shot, but you will need a free CourtReserve Account.

Download the Free App today to ensure the best playing experience at Sure Shot. (Apple | Android)

Scheduling to play and signing up as early as you can is encouraged. Our 11 courts fill up fast and our programs sell out quickly. We recommend signing-up early and often – and if you find yourself playing multiple times a week, we HIGHLY consider signing up for a Monthly or Annual Sure Shot Membership! Our members not only get early access to program registration and court reservations, but also get FREE drop-in sessions and discounts as well!

Sure Shot Pickleball uses the CourtReserve software system for all our pickleball open-play, leagues, lessons and pickleball court reservations. You don’t need to be a Member to play. You just need a FREE CourtReserve Account to get started. Download the FREE App (Apple | Android)

Membership Perk: Sure Shot Members get early access and advanced court booking privileges (10-14 days!)

 You can cancel your booking up to 12 hours prior to your event with no penalty. Once canceled, a credit will be made to your Court Reserve account. If you are not able to make it and are less than 12 hours, please cancel in the CourtReserve as soon as you know you can’t make your reservation or call us at 630-566-2211 to let us know so that in case there is someone on the WAITLIST, it would allow them time to play.

The Sure Shot Facility

We are open 7 days a week. Early birds and night-owls are welcome! Reservations are recommended. Most court time slots are booked in advance. We suggest you do the same. 

Join the waitlist if an event/open-play you are interested in is full 

View Today’s Schedule | View Today’s Open Play 

Mon | 7am – 10pm
Tue | 6am – 10pm
Wed | 7am – 10pm
Thur | 6am – 10pm
Fri | 7am – 11pm
Sat | 7am – 11pm
Sun | 7am – 10pm

Scheduling  playtime in advance in CourtReserve is highly encouraged. Walk-ins are welcome to join the waitlists but are not guaranteed playtime without a reservation. Download the free CourtReserve App  to ensure the best playing experience at Sure Shot Pickleball. (Apple | Android)

**Join the waitlist if an event/open-play you are interested in is full and you will be notified first if a cancellation is made!

2244 Corporate Ln Ste 100, Naperville, IL 60563 | Map

Our climate-controlled indoor pickleball facility with 11 courts is located just outside Chicago in Naperville, IL. Conveniently nestled just off Interstate-88 and Route 59. Sure Shot has rapidly become a year-round favorite for indoor pickleball players of all ages and skill levels!

 Don’t have a pickleball paddle? No worries, Sure Shot has everything you need under one roof!  – We have pickleball paddles you can rent for $5 and brand new balls for only $3.

In addition to paddles and balls, we also have a variety of training equipment available to rent, as well as demo paddles available to try before you buy!

Membership Perk: Sure Shot Members Get a 20% Pro Shop discount.. Including paddles!

Paddle rental at Sure Shot

 Yes. We have an extensive Pickleball Pro Shop on-site! We sell a wide variety of paddles and pickleball equipment from the best pickleball brands in the world. We’re here to help – got a question, just ask!

In addition to paddles we also have a great variety of clothing and gear to help elevate your game!

Membership Perk: Sure Shot Members Get a 20% Pro Shop discount.. Including paddles!

Naperville Pickleball Pro Shop

We have over 60+ lockers on-site for players to use for free, just BYOL (Bring Your Own Lock). We also have lockers available to rent on a monthly basis if you are a frequent player looking to keep your items on-site regularly.

Sure Shot Pickleball also features two private changing rooms for players to utilize.

Yes. We have plenty of lockers available for FREE while you play (bring your own lock).  We also have a monthly locker rental program so you can leave your pickleball gear here in your very own locker.

Lockers available for rent

Yes! We have plenty of options to keep you hydrated! Water, pop, sport drinks, energy drinks, beer, wine, seltzers and canned cocktails too!

You are allowed to bring your own food/snacks but you are not allowed to bring in any outside alcohol or liquor. 

Beer and other alcoholic options are available for players 21+ to purchase on-site.

 We suggest any kind of court shoe, tennis shoe or gym shoe. No dress shoes, sandals, Crocs or flip-flops on the courts please.

Payments | Apps | Technology | Wi-Fi

Court Reserve

Yes. If you want to play at Sure Shot you will need to have an account with CourtReserve.

Sure Shot uses the CourtReserve App for all of our pickleball programs, payments, communications and indoor pickleball court reservations. It’s free to download and easy to use. 

We don’t require a membership to play at Sure Shot, but you will need a free CourtReserve Account. 

Download the FREE App today to ensure the best playing experience at Sure Shot. (Apple | Android)

Yes, you can access your CourtReserve via the web without downloading the App if desired. We have tablets at the front counter where you check-in that can access your account and handle registrations, cancellations, and any on-site purchases. 

We recommend linking a payment method to you your CourtReserve Account for easy and seamless and secure payments at Sure Shot. 

Using the CourtReserve App is highly recommended! If you have any questions, or need help setting it up on your phone, one of our helpful staff members at the front desk will be happy to assist you.

Download the FREE App today to ensure the best playing experience at Sure Shot. (Apple | Android)

TeamReach is a commonly used group chat app within the pickleball community to find other players to play pickleball with or  to find a sub to fill in for you. This app is very helpful for anyone who signs up for one of our multi-week leagues at Sure Shot This would be almost essential for the avid player.

Download the TeamReach App for free. 

Our TeamReach Group Code is “SureShotPB”

Yes! Sure Shot offers FREE Wi-Fi & complimentary coffee! Our cozy players lounge has ample seating for who like to mix in a little pickleball play in-between work.

Free coffee and wi-fi

CASH, debit cards, credit cards as well as ApplePay are all acceptable  forms of payment at Sure Shot.

Most payments for playtime and programming can be easily made within the CourtReserve App as well with your preferred payment on file.

Yes, we have gift cards available for purchase on-site only at this time. Please stop by, or give us a call if you are interested in purchasing a Sure Sure Gift Card.

Parties | Private Events | Corporate Functions | Hosting Tournaments

We have space for your next corporate event in our Player's Lounge!

Whether it’s a birthday celebration, team building event, corporate fundraiser, holiday party, family reunion or just a night out with some friends – Sure Shot has everything you need on and off the court to make your next personal or professional social gathering a unique and memorable experience for everyone involved.

Visit our Private Events Page to learn more about hosting a pickleball party at Sure Shot!

Or email us HERE with any questions and we’ll be happy to help!

Absolutely! Pickleball is a sport that brings people together! It is fueled by socialization, communication, team-work, camaraderie and most importantly HAVING FUN!

We have successfully hosted dozens of team-building events for a wide variety of companies and we’d be honored to host a fun team-building outing with your company! 

One of the best things about pickleball is how easy it is to play. Even if you’ve never played before or don’t consider yourself an “athlete”…. PICKLEBALL IS ALL ABOUT FUN and we love introducing new people to the sport! Got a question, we’re happy to help! We also have in-house pickleball coaches available to book for your party if interested in more in-depth introduction to the game.

Great question. I guess not. But why not give it a try? It’s tons of fun and sweeping the nation for a reason! Should members of your party not be able or interested in participating, our players lounge and party room have plenty of seating, entertainment, tvs, and areas where they can watch all the action taking place on the court!

Absolutely! Sure Shot has “The Best Pickleball Courts in Illinoisaccording to the APA! We love the competitive pickleball community we have here in the Chicagoland area and we regularly host a wide variety of tournaments at our facility and we’re always looking for more!

If you are a tournament host, or would like more information on hosting a pickleball tournament or fundraiser at Sure Shot please don’t hesitate to Contact Us.

Sure Shot features 11 Professional Grade Indoor Pickleball Courts, Built-in Podium, Players Lounge, Private Event/Party Room, Changing Rooms, on-site Pickleball Pro-Shop, Rental Equipment, Multiple TV’s, Music, Snacks and a wide range of Alcoholic Beverages for purchase including Beer, Wine, Hard-Seltzers, Ciders, and Canned-Cocktails.

Pickleball is the fastests growing sport in the USA and Sure Shot has a variety of ways you and your business (big or small) can get in on the action! Sure Shot is PACKED with affluent local pickleball players 7-Days-A-Week from open ‘til close and we have a wide variety of ways you can partner with us!  Sponsorship and Partner Opportunities at Sure Shot include.…
  • On-Site Signage & Digital Branding Exposure
  • Naming Rights to one of our 11 Pickleball Courts!
  • Social Media Cross Promotion Opportunities
  • Features in our Email Blasts
  • Website Presence and Promotion
  • On-Site Sampling and In-Kind “Swag Bag” Opportunities Available
  • Podium and Tournaments Sponsorship Packages
  • Special appearances available at tournaments and events
  • Access to Party Room/Players Lounge for Corporate Events
  • Custom partnership opportunities available for businesses of all sizes!

We love our local Partners! Contact Us  for more details on how Sure Shot Pickleball can help your business grow!

Spectating & Drinking

Of course!  We have plenty of viewing areas throughout Sure Shot.

 Of course! But we are not a daycare center, please don’t leave children unattended.

We offer Junior Academy Pickleball classes!

Of course! The parent or guardian simply needs to sign a waiver for the child to play – simple as that! 

We also offer Junior Academy Pickleball classes for kids ages 5-17 – Start ‘em young, sign them up today!

Sure Shot has a wide range of Alcoholic Beverages available to purchase on-site for players 21 and over including Craft Beer, Wine, Hard-Seltzers, Ciders, Canned-Cocktails and more… please dink responsibly.

Of course!  Many people drop off their kids at the nearby gymnastics facility, basketball academy or hockey rink and come hang out at Sure Shot.

General Pickleball

  • Can be played singles or doubles
  • 1st server is chosen randomly. Or a coin toss can work!
  • Ball will have to bounce once per side AFTER the serve. Only the side serving scores the point
  • ONLY Underhand serves are allowed for volley serves. Volley serves = Underhand Only!
  • Serving = Behind the baseline
  • Keep the ball inbounds. Hitting the ball out of bounds = Automatic fault, doh!
  • Games usually go to 11. Or more, of course.

Invented in 1965 by Joel Pritchard, Bill Bell, and Barney McCallum at their summer home on Bainbridge Island, Washington.
Three bored Dads invented it as a way to keep their bored children entertained!

We find this video explains this best. There are many variables that go into determining your Play Rating!
DUPR, or Dynamic Universal Pickleball Rating is the most accurate and only global rating system in pickleball. All players, regardless of their age, gender, location, or skill, are rated on the same scale between 2.00-8.00 based on their match results. Sure Shot is an official DUPR club.